Frequently Asked Questions

Browse our F.A.Q. section and find answers to many of the questions we hear a lot in our office. Don’t see your question here? Ask it below, or give us a call at (715) 682-2470 and we’ll be happy to help.

Do you offer pet boarding?

Unfortunately, our clinic does not offer boarding at this time, but can recommend several local boarding establishments.

What is your payment policy?

For all services, payment is due at the end of the appointment or upon discharge of the patient. We accept cash, check, or credit card.

Why are there so many different vaccinations? Which ones does my pet really need?

We understand that it can be daunting researching pet vaccinations or even reading your reminder cards! Our goal is to provide your pet with the best coverage based upon their age, needs, and lifestyle, so there are multiple vaccination packages that we offer.

The only legally-required vaccination is Rabies. We highly encourage all animals to be kept up to date on this important vaccination as it not only offers protection for them, but also for you and other people and animals.

The Combination, often referred to as the “Distemper” vaccination, is also highly suggested as it not only covers the distemper virus, but a number of other viruses as well. For dogs, the distemper vaccination is commonly referred to as “DHPPL4”, with each letter standing for a virus that it covers (Distemper – Adenovirus Type 1 (Hepatitis) – Parainfluenza – Parvovirus – Leptosporosis). For cats, we refer to it as RCCP (Rhinotrachetisis – Chlamydia-Calici-Panleukopenia).

There are other optional vacations that are more dependent on the lifestyle your pet leads (ex. Lyme, Bordetella for dogs, and Leukemia for cats).

In each case, it is important to discuss with your veterinarian the importance of each vaccine and what is best for your pet.

What type of surgery method do you use?

We use radiosurgery for the majority of our surgical procedures. Radiosurgery and laser are very similar in the method of tissue dissection (i.e. both cause cellular vaporization and achieve some hemostasis – or stoppage of blood flow) but simply use different wavelengths. Laser uses light waves while radiosurgery uses radiofrequency waves. Each has some slight advantages, but both are markedly better than a scalpel alone.

Have a question?


(715) 682-2470



50172 State Hwy 112 | Ashland, WI 54806